Manali Chavaj
Business Analyst
Business Analyst
Analytical and results-driven Business Analyst with over 2 years of experience leading requirement gathering, process documentation, and data-driven workflow optimization across cross-functional teams in Agile environments. Skilled in translating complex business needs into actionable technical and analytical solutions that enhance operational efficiency and strategic decision-making. Experienced in stakeholder management, KPI reporting, and developing interactive dashboards using Tableau, SQL, and Salesforce data.
Conseqta Technology LLC - Arlington, VA
Aug 2025 - Oct 2025
• Led cross-functional requirement-gathering and process-mapping workshops with business and technical teams to identify inefficiencies and define project scope, resulting in streamlined workflows and clear specifications for development teams.
• Performed advanced SQL and Excel data analysis to evaluate performance metrics, uncover process bottlenecks, and quantify improvement opportunities, delivering insights that improved reporting efficiency and enhanced decision-making.
• Designed and deployed interactive Tableau dashboards and KPI reports to monitor business performance across departments, automating manual reporting tasks and enabling leadership to make data-driven decisions 40% faster.
• Collaborated with Agile teams during sprint cycles to create user stories, validate acceptance criteria, and support UAT, ensuring analytics and automation solutions were delivered accurately and improved process accuracy by 15%.
Persistent Systems - Pune, India
June 2022 – January 2024
• Engineered and integrated advanced Salesforce features, including custom objects and triggers, driving a 20% improvement in platform functionality and system performance, enhancing business operations.
• Developed and implemented tailored Salesforce solutions using Apex, Visualforce, and Lightning Components, resulting in a 15% increase in user adoption, efficiency, and business process optimization.
• Enhanced data analysis by designing insightful reports and dashboards, enabling strategic decision-making and improving data accuracy for performance measurement.
• Streamlined workflows by optimizing Salesforce configurations, workflows, and approval processes, automating tasks to enhance operational efficiency by 25% and ensure process consistency.
Persistent Systems - Pune, India
December 2021 - June 2022
• Gained expertise in Salesforce design and implementation, optimizing business processes and enhancing system functionality.
• Customized Salesforce solutions to meet business needs, improving efficiency and supporting data-driven decisions.
• Managed Salesforce database operations, ensuring data integrity and improving performance for accurate insights.
Mass Industries - Pune, India
January 2021 - June 2024
• Financial management including budgeting, forecasting, and reporting, ensuring financial accuracy and strategic alignment while incorporating agile methodologies for adaptability and risk managemen
• Resource allocation to project sites, enhancing operational efficiency and project success rates through effective sprint planning, backlog prioritization, and stakeholder communication.
• Team management of 14 employees, leveraging agile project management techniques to drive productivity, streamline workflows, and foster a culture of continuous improvement.
